Park Regency Apartments is looking for experienced Leasing Consultants a luxury apartment community in Walnut Creek (zip code 94597).
The development consists of 892 units with upscale finishes and is located in the Contra Costa Centre, near the Pleasant Hill BART station.
Responsibilities include answering incoming phone calls, scheduling property tours with prospective residents, and following up with those prospects.
Good communication skills, marketing experience, excellent customer service skills, and computer skills are required.
Working knowledge of Yardi and RentCafe is a big plus.
Other responsibilities include, but are not limited to:
* Answer all incoming phone calls professionally and convert prospective residents from phone traffic into physical traffic.
* Send thank you notes/emails to all prospects and follow up with phone calls until they have leased elsewhere.
* Walk move-ins at least two days prior to move-in and note any service requests.
* Accept rental applications and complete credit verifications for Property Manager’s final approval according to policy.
Take security deposits immediately upon leasing the unit.
* Acquire extensive knowledge of the property, the neighborhood, local schools, etc.
, to assist in leasing.
* Walk available units and models daily to ensure a perfect product.
Open blinds, turn on lights, air conditioning or heat, and freshen.
Inform maintenance supervisor of any needs or concerns in unit.
* Walk the property and report any liability problems noticed immediately.
* Maintain complete lease files.
Prepare all lease documents for move-ins prior to move-in according to policy.
Keep sufficient supply of leasing materials available.
* Prepare all traffic reports, guest cards, etc.
, as required by Hanover.
Record all traffic, leases, move-ins, move-outs and renewals on the required forms or in the system.
* Acquire extensive knowledge of our Rental Application, Rental Agreement (Lease), Rules and Regulations, etc.
, to discuss in detail with the new resident.
* Maintain resident relations programs as defined by supervisors.
* Prepare Weekly and Monthly Market Surveys on a timely basis as required by the corporate office and use this knowledge to help maintain a competitive occupancy and rental rate.
* Perform any and all duties called upon by supervisors to ensure that the property operates in an efficient and economic manner.
* Represent Park Regency professionally through dress and behavior.
Requirements
* High school diploma or better
* At least 2 years of experience in marketing, sales, customer service, leasing
* Strong written and oral communication skills
* Strong sales, time management, follow-up and organizational skills
* Skills in Microsoft Office products (Word, Excel, Outlook, Publishing)
* Yardi property management software
* *Must be available to work weekends*
Competitive Wage, Commissions, Medical, Dental, Vision, Paid Time Off and 401(k) matching
Hiring for 40 hrs.
per week which will include working weekends
Job Type: Full-time
Pay: $17.
00 - $23.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Retirement plan
* Vision insurance
Experience level:
* 1 year
Schedule:
* 8 hour shift
* Every weekend
* Weekends as needed
Education:
* High school or equivalent (Preferred)
Experience:
* Customer service: 2 years (Preferred)
Work Location: In person
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