Kitchen Volunteer Coordinator

We are seeking an ideal candidate with exceptional communication skills, a strong aptitude for relationship-building, and a proactive approach to engage volunteers and foster partnerships with local businesses and corporations.
As our Volunteer Coordinator, you will play a pivotal role, responsible for recruiting, supervising, supporting, and celebrating Meal Site Coordinators, Meal Handlers, and volunteers.
This dynamic position involves training the team of volunteers located at partner sites throughout Alameda County to establish a welcoming, safe environment while ensuring strict compliance with regulations.
The Volunteer Coordinator oversees the entire volunteer program, from recruitment and training to engagement and communication, ensuring a positive and fulfilling volunteer experience.
We strongly encourage you to apply if you are from a marginalized or underrepresented group.
Some candidates may see a long list of job requirements and feel discouraged because they don’t match every single bullet point – we suggest, please apply anyway.
We don’t believe in a “perfect” candidate - if you believe this is a role that you’ll be excited to work in every day, want to be a part of a culture like ours, and show aptitude to learn while doing, please apply.
_*Primary Responsibilities*_ *Volunteer Management:* *● Recruitment and Onboarding* ○ Develop effective strategies for recruiting volunteers, with a focus on Meal Site Coordinators and Meal Handlers ○ Conduct comprehensive volunteer orientations and training sessions *● Team Supervision and Support:* ○ Develop and implement volunteer schedules, ensuring full coverage for meal preparation, distribution, and related activities ○ Provide ongoing support to Volunteers ○ Coordinate various engaging and motivational volunteer rewards, activities and projects ○ Establish and maintain open lines of communication with volunteers ○ Foster a positive and collaborative team environment *● Compliance and Safety:* ○ Ensure all volunteers understand and adhere to safety regulations and organizational policies *● Celebration and Recognition:* ○ Plan and organize events to celebrate and acknowledge the contributions of volunteers ○ Implement recognition programs to appreciate the dedication of the volunteer team *● Documentation and Reporting:* ○ Keep accurate records of volunteer hours, activities, and achievements in our database ○ Generate timely reports on volunteer participation and impact for organizational leadership _*Community Engagement:*_ *● Outreach and Promotion:* ○ Develop and execute outreach strategies to attract new senior meal participants and volunteers, engaging with the local community through various channels (social media, events, etc.
) ○ Collaborate with outreach or development teams to create promotional materials highlighting the organization's mission and volunteer opportunities ○ Represent the organization at community events, fairs, and networking sessions to promote volunteer engagement and the meal program *● Partnership Development:* ○ Identify, establish, and nurture relationships with local businesses, corporations, and community organizations ○ Collaborate with potential partners to develop sponsorship opportunities, donations, or in-kind support for the meal program ○ Seek out and leverage corporate volunteer programs to engage employees in supporting our cause *Program Enhancement:* ● Continuously assess volunteer program effectiveness, proposing and implementing improvements where necessary ● Gather feedback from volunteers, seniors, and staff to enhance program quality ● Assist in the development and execution of strategies to expand meal services to more seniors in need *Additional Responsibilities:* ● Perform other duties as assigned The minimum qualifications, dress code, physical demands and work environment characteristics described below are representative of those that must be met or will be encountered by an employee while performing the primary responsibilities of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the primary responsibilities.
*We Need Someone Who Has:* ● Background in food services (required) ● Proven experience in volunteer coordination, preferably within a non-profit with the ability to motivate and coach ● Flexibility in working occasional evenings or weekends ● Ability to read, speak and write English fluently ● ServSafe Manager Certification, or become certified within 6 weeks of hire.
Responsible for keeping current.
● Proficient to excellent computer skills (ie: Outlook or GMail, Spreadsheets, Publisher, Google Workspace) ● Personal transportation for use on the job, a valid California Driver’s License, Auto Insurance and DMV record that is acceptable to Spectrum and Spectrum’s Insurance carrier ● Strong interpersonal skills and ability to communicate effectively with diverse groups ● Excellent organizational and multitasking abilities ● The ability to pass a human performance evaluation (physical abilities test) *Nice to Have:* ● Associates degree preferred ● Bilingual preferred (Spanish, Mandarin, Cantonese) ● Ability to drive a Spectrum van for outreach purposes ● Experience in social media, marketing, advertising and communications ● A deep understanding of Alameda County and how to engage volunteers *Dress Code* All ServSafe rules must be followed including: ● Fingernails are to be kept short.
No false nails, nail polish, or false eyelashes allowed ● No jewelry, such as necklaces, dangling earrings, watches, or bracelets ● Only jewelry exceptions are plain metal band rings and small stud earrings *Physical Demands* ● This work requires the following physical abilities: climbing, bending, kneeling, twisting, reaching, standing, sitting, walking, lifting, carrying and relocating 30lbs ● Finger Dexterity for activities such as typing, use of the computer mouse, computer usage, recording money, grasping, repetitive motions ● Vision abilities required include close vision, distance vision and ability to adjust focus ● Handling kitchen equipment not limited to blazing hot ovens, blasting cold freezers, knives and open flames *Work Environment* ● The work is performed indoors and outdoors ● Daily travel in Alameda County required ● Noise level varies with sites and may be loud at times when working at the kitchen due to the use of the equipment ● The office environment is temperature controlled.
Able to withstand extreme temperatures, hot and cold at other locations _*General Competencies*_ *Interpersonal* ● Strive for improvement in self and for Spectrum; make recommendations for improvements ● Respond timely to requests for information, service and assistance ● Demonstrate a positive and productive attitude; have an open mind and be objective, trustworthy, honest and ethical ● Maintain a high level of professionalism and confidentiality ● Treat each Spectrum employee/manager as if they were an internal customer *Organizational* ● Provide outstanding customer service to all internal and external customers ● Use and conserve organizational resources efficiently and effectively ● Prioritize and plan work activities ● Demonstrate consistency, reliability, accuracy and thoroughness ● Show respect and sensitivity toward cultural differences ● Promote a harassment and discrimination free environment ● Follow or exceed organizational standards ● Adhere to company policies and procedures; support Spectrum’s goals and values This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.
Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.
The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Job Type: Full-time Pay: $21.
03 - $25.
33 per hour Expected hours: No more than 40 per week Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Day shift * Monday to Friday * Weekends as needed Application Question(s): * Are you up to date on your flu shot, or willing to wear a face covering during flu season? Ability to Relocate: * Hayward, CA: Relocate before starting work (Required) Work Location: In person