Family Caregiver Support Group Coordinator

*JOB DESCRIPTION * *Position:* Family Caregiver Support Group Coordinator *Department:* Direct Services - Senior Services *Reports To:* Janette Pace, Director, Senior Services *Status:* Part-time; Full-time; Non-exempt *Work Location:* Tri-Valley *JOB SUMMARY* The Family Caregiver Support Program (FCSP) is designed to provide supportive services to family caregivers over the age of 60 and caregiving recipients over the age of 75, focusing on low income individuals.
FCSP support services include providing information on local services including support services, respite care, and supplemental services.
The Coordinator also plans and facilitates Caregiver Support Groups in the Tri-Valley.
The Coordinator collaborates with families and other resources, advocates on behalf of families and the senior,, reaches into the community to connect caregivers with support, and elevates our clients and their families.
*ESSENTIAL DUTIES * ● Determine a participant’s eligibility for CityServe programs by completing intake/assessments and determining goals and care plans.
● Prepare, plan and facilitate weekly and monthly Caregiver Support Groups, both in person and virtual.
Includes recruiting and registering group members, advertising to potential group members, preparing educational materials, scheduling presentations from guest speakers, and creating handouts ● Create strategy to recruit volunteer peer counselors to run peer support groups ● Work with CityServe leadership to develop training for peer counselors ● Develop outreach strategy for caregivers, including those who speak different languages ● Develop a caregiver assessment ● Provide information and resource referrals for clients and their family.
● (The part time number is more appropriate for someone who is also managing the support groups) Manage a caseload of 20 to 35 (full time) or 12 to 20 (part time) clients and assess their needs while working in partnership to both create goals that are attainable, ideally within 6 months.
● Monitor and assess all resource referrals as appropriate for efficacy; reassess client needs.
● Maintain program statistics and ensure the completion of monthly and yearly program objectives.
● As required, compile and analyze program data for monthly reporting.
● Develop a respite care strategy ● Assist in planning, attending, and representing CityServe at assigned outreaches and meetings.
● Become knowledgeable about various types of resources, services and classes available for participants in the Tri-Valley.
● Become the in-house expert on caregiver support services and train the team as needed.
● Perform other duties as assigned.
*ADMINISTRATIVE DUTIES * ● Maintain current data entry, reports and special projects as needed on all required platforms ● Maintain CityServe Google calendar to show how time is spent on a daily basis.
● Manage all assigned job functions with a good balance: Working with clients towards their goals, attending outreaches, facilitating support groups and attending meetings.
● As required, prepare reports by collecting, analyzing, and summarizing data and trends.
● Perform other duties as assigned.
*EDUCATION & EXPERIENCE * ● College degree or combination of education and experience in Social Welfare, Gerontology, Human Development or related discipline.
● Experience working with older adults is preferred.
● Excellent background and knowledge of challenges and issues related to Geriatrics.
● Ability to interact effectively with persons of all backgrounds.
● Excellent facilitation and communication skills.
● Working knowledge of Tri-Valley resources, specific to the older adult population.
● Comfortable using Microsoft Word, Excel, and PowerPoint.
Job Type: Full-time Pay: $23.
00 - $27.
00 per hour Expected hours: 38 – 40 per week Benefits: * 401(k) * Dental insurance * Employee assistance program * Flexible schedule * Health insurance * Paid time off * Vision insurance Schedule: * Day shift * Weekends as needed Work Location: In person