Bay Area fire alarm and security company hiring for a Dispatcher/Service Coordinator to join our team working within our Pleasanton, CA office.
Position Responsibilities:
• Schedule inspections, service calls, and installations while prioritizing the work in any given day.
• Assist with the closure of service jobs in order to timely invoice customers.
• Document all communication within internal third-party software.
• Provide customers with job status updates within specific timeframes.
• Collaborate with vendors, subcontractors and internal departments to ensure timely resolution of customers' service and repair needs, often with a sense of urgency when required.
• Adhere to compliance requirements and company procedures at all times.
• Demonstrate time management and personal organization skills.
• Must be accountable, responsible, self-motivated, able to multi-task and work independently with a sense of urgency when required.
• Need to be able to coordinate schedules of multiple technicians within the Bay Area geographical region within specified time limits and with accuracy.
Minimum Requirements:
• High school diploma or equivalent.
• 2+ years of experience required.
• Must be proficient in Microsoft Office software, ie.
Word, Excel, and Outlook and ability to utilize 3rd party scheduling software.
• 20 hours per week (M-F, Noon-4:00 PM) to start with desire to increase hours and responsibilities.
Commitment to daily/weekly schedule is mandatory.
• Must be able to write clear and concise emails, with correct punctuation and spelling, in a business writing format.
• Must be able to accurately do mathematical pricing calculations utilizing a calculator to compute hourly rates and billing details.
We offer:
• Paid Time Off
• Paid Holidays
• Optional Medical, Dental, Life and Vision Insurance
• Bi-Weekly Pay
• Growth Potential
For immediate consideration, please email your resume, cover letter and hourly wage required.
We look forward to hearing from you!
Visit us at www.
Deltafire-security.
com.
Whatsapp
