Administrative/Customer Services Coordinator

SSC, Inc.
dba Sunnyvale Seafood Co.
currently searching for an experienced Administrative/Customer Services Coordinator.
This subsidiary company is part of a vertically integrated business group focusing on fish farming, processing, and distribution.
The company specialized in supermarket chains, grocery outlets, and food service chains as its major accounts.
Objective: The Administrative/Customer Services Coordinator will be responsible for maintaining customers/vendors relationship and inventory related transactions.
Duties and Responsibilities: · Ensures all products in the warehouse and cold storages are appropriately received and stored.
· Works with Sales and Procurement team to bring them up to date regarding stock inflow and outflow.
· Compiles inventory information and presents it to staff for effective decision making, which may include the need for restock, and so on · Maintains and updates incoming product tables.
· Tracks distribution of inventory.
· Assists buyers/sales and logistics team in administrative processes upon request.
· Checks and maintains inventory · Inventory reconciliation by matching lot by lot, case by case, and pound by pound on monthly basis.
· Splits lots in the inventory system (Appgen) for Walmart inventory · Investigates and fixes inventory problems and adjustments.
· Assists Sales with contacting the warehouse to locate products at outside cold storages.
For example- anniversary dates, pallet configuration, etc.
· Accepts transfer at outside cold storages and communicates incoming products to the warehouse · Assists salesperson with the spreadsheet to calculate fish inventory such as what is in inventory, committed, on water, and not yet shipped.
· Updates directory and warehouse list · Opens new accounts at cold storage · Entries inventory into the inventory system (Appgen) · Other duties may be assigned KNOWLEDGE AND SKILL · 2-3 years of experience in administrative support or client service-oriented field · Education: High school diploma/GED preferred · Excellent written and oral communication skills · Proficient with Microsoft Office (Word, Excel, Outlook) · Versatility, flexibility, and a willingness to work within constantly changing priorities and workflow with enthusiasm · Acute attention to detail and multi-task · Strong organizational, problem-solving, and analytical skills · Excellent customer service skills · Ability to understand and follow written and verbal instructions · Professional appearance and demeanor · Willingness to work some evenings and weekends as needed · Excellent interpersonal skills and commitment to working with cross-functional teams PHYSICAL DEMANDS Flexibility to adapt to all situations and work varied hours; possibly work weekends or evenings