Program Coordinator, Senior (Student Services/Basic Needs)

Program Coordinator, Senior (Student Services/Basic Needs) Posting Number: 0001984 Location: San Ramon Campus Salary: YEARLY: $77,748, Step 1 - $94,716, Step 5 (see special instruction for initial step placement) Position Definition: To plan, coordinate, develop, implement and facilitate student support or instructional services for large - scale and complex program(s) in order to attract, retain and support a diverse population of students; and to provide technical program administration for all related activities.
Distinguishing Characteristics: Positions in this classification are responsible for the planning, organization and preparation of large, complex student support or instructional programs.
Senior Program Coordinators are more involved in program planning and coordination involving two or more major programs.
Examples of Duties/Essential Functions: Duties may include, but are not limited to, the following: Provides overall direction and guidance to the day-to-day operations, problem solving and decision making regarding a large and complex assigned program; implements program policies and directives according to District, federal or State guidelines.
Performs program development and administration for large and/or multiple programs.
Assists in the development, preparation and/or administration of department and program budgets.
Maintains and compiles data for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellors Office.
Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use.
Develops, schedules and leads training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs.
Develops and implements support programs; conducts research appropriate to the operation and effectiveness of the program.
Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice.
Designs and develops presentations, written information and other resource materials concerning available college and community services and programs.
Assists students with navigating college processes as appropriate for assigned program; guides students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
Participates in special activities and events as needed.
Maintains and monitors payroll records for student assistants.
Advances program objectives consistent with colleges organizational mission and goals.
Creates program policies and processes to facilitate student success.
Meets with community members, business leaders and external agencies to solicit their participation and interest in college student service programs.
Performs related duties as assigned.
Minimum Qualifications: Education/Experience: EXPERIENCE AND TRAINING Four (4) years of experience performing responsible student services duties in a related college program.
EDUCATION/LICENSE OR CERTIFICATE Possession of a Bachelors degree from an accredited college or university, or the equivalent.
Knowledge Of: Current policies, procedures and regulations related to assigned student services program.
Modern office procedures, practices and technology/equipment.
General college classroom procedures and requirements.
General needs of population of students supported.
Philosophy and objectives of students services programs; problems encountered by students supported.
General principles and practices of supervision.
Basic interviewing and test proctoring techniques.
Modern software applications (Microsoft Office Suite, etc.
).
Skill To: N/A Ability To: Design, develop, and implement effective student support services and programs to meet the needs of the community.
Understand and carry out verbal or written instructions in an independent manner.
Identify and obtain resources and other needed programs and services to meet students academic and vocational needs and objectives.
Assign work to, oversee, and train student assistants.
Gather, prepare and maintain accurate data, records, files and reports.
Analyze situations accurately and independently make sound decisions in procedural matters.
Serve as a liaison between students and community or college agencies and services.
Communicate effectively, both orally and in writing; prepare clear and concise technical and statistical reports.
Function in a fast-paced environment with significant public contact.
Communicate effectively, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of performing required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.
Desirable Qualifications: Experience in planning, organizing, and coordinating assigned functions, activities, and services related to student support services Demonstrated experience working within a social/racial justice, equity-minded framework and implementation of these concepts in direct services to students.
Strong communication and presentation skills, including the ability to work one-on-one with students, and represent the department at all college and community events and meetings as well as a background in collaborating on campus and district-wide teams such as those related to retention, basic needs, and CARE Team/Behavior Intervention Teams.
Demonstrated experience interpreting complex federal, state, and institutional policy affecting undocumented students, LGBTQIA+ students, and students experiencing basic needs insecurity.
Experience in project management, project planning, organizational skills, data analysis, and the use of student information systems to enhance workflows.
Demonstrated experience in working collaboratively with multiple units/departments and stakeholders, including the public.
Special Instructions: Note: New employees will be placed at the first step which is $77,748 per year, second step $81,684 per year or third step at $85,836 per year (depending upon experience).
Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year.
These increases will occur, on annual basis, until the maximum step of $94,716 per year is reached on the salary schedule.
Job Close Date: 3/5/2024 Open Until Filled: No