Academic/Student Services Manager

Academic/Student Services Manager Posting Number: 0001972 Location: Diablo Valley College Salary: YEARLY: $113,664, step 1 - $138,480, step 5 (see special instruction for initial step placement) Position Definition: Under general direction of a higher-level academic manager, manages up to several small educational services programs or projects for a college.
Manages and evaluates assigned supervisors, faculty and staff, in conformance with appropriate policies and procedures.
Distinguishing Characteristics: An Academic/Student Services Manager is the first level of academic management in the District and serves as an administrator overseeing up to several small educational services programs or projects for a college.
In contrast, the higher level class of Senior Academic/Student Services Manager is expected to oversee a medium to large program/project or several small and medium programs/projects.
Examples of Duties/Essential Functions: Duties/essential functions may include, but not be limited to, the following: Oversees up to several small academic programs and projects for a college, including managing program budgets.
Assists in the hiring process of management, faculty and classified staff.
Manages assigned faculty, classified and supervisory staff.
Assists in the training of assigned supervisory, faculty and classified staff.
Evaluates assigned supervisory and classified staff.
Assists in the evaluation of faculty.
Manages and provides support services to assigned faculty, supervisory and classified staff to enhance the success of programs and projects.
Facilitates grant applications for assigned programs and projects, manages grants, and prepares required reports.
Coordinates program functions with other interfacing instructional, student or support services functions.
Serves as liaison with other college programs, committees, individual students and student groups, and appropriate university, school and other off-campus and community groups.
Serves on college and district committees as assigned.
Prepares an annual budget in concert with college goals for assigned program.
Accurately interprets applicable laws, regulations and collective bargaining contract provisions.
Responds to and seeks resolution of complaints arising from program activities, including participating in the process of collective bargaining contract grievances.
Participates in and provides leadership for assigned program reviews and implementations.
Supports a climate that promotes innovation and improved service to students and the community; cooperates with program staff and other managers to develop processes that are student friendly and supportive of student success.
Manages and participates in the continued evaluation and improvement of the assigned programs or projects educational services.
Employs appropriate techniques and strategies to resolve disputes and to enhance communication and cooperation among the members of the college and District communities.
Assists in accreditation process.
Actively participates in and supports college and District shared governance components and activities and other collaborative processes.
Interpret and analyze appropriate laws, policies, rules and procedures to determine impact on assigned program or project and oversee compliance and reporting strategies.
Travels throughout the District in carrying out responsibilities and functions.
Performs other related duties as assigned.
Minimum Qualifications: Education/Experience: EDUCATION: Earned Masters degree or equivalent from an accredited college or university.
Certain programs may require a specific major as required by law.
EXPERIENCE: Equivalent to at least three (3) years of full-time instructional, student, and/or other relevant support services experience.
License/Certification: A valid Class C California Drivers License.
Knowledge Of: Computer-based technology for management of assigned program/project; the goals of shared governance; principles and practices of administrative organization and management, planning, supervising and evaluating the work of others, employee motivation and training; applicable federal, state, local, District and college laws, rules and regulations, and collective bargaining contract provisions; complex business level English usage, spelling, grammar and punctuation; modern office tools such as computers and printers; typical modern office computer software programs; report and presentation writing.
Skill To: N/A Ability To: Use organizational skills that enable performance of duties in a timely fashion with attention to detail; effectively communicate orally and in writing; manage financial resources effectively including determining how best to utilize resources and managing budgets and expenditures; use personal computers utilizing typical office software applications, including the Internet; work effectively with managers, faculty and staff in a participatory governance environment to accomplish the goals and objectives of the college and the assigned program or project; exercise good judgment; communicate effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, politics, philosophy, disability, and religious background of all students, faculty and staff; establish and maintain effective working relationships with those contacted in the course of work.
Desirable Qualifications: Masters degree required in Education, Counseling, Social Work, Higher Education administration or an appropriate field related to program objectives.
Grant management and or grant writing experience.
Demonstrated administrative abilities in strategic planning, budgeting, resource management and staff supervision.
Experience with organizational, institutional, state and /or federal reporting.
Experience in coordinating professional development workshops and training.
Strong administrative and organizational skills Ability to identify and solve problems independently.
Demonstrated strength in oral, written, and verbal communication.
Knowledge and understanding of college admissions and financial aid processes.
Must be able to communicate effectively with persons of diverse backgrounds and understand influence of culture, heritage, and economic disadvantage on program participants.
Excellent skills in communication, fiscal management, and student advocacy.
Special Instructions: NOTE: New employees will be placed at the first step which is $113,664 per year, second step $119,424 per year or third step at $125,460 per year (depending upon experience).
Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year.
These increases will occur, on annual basis, until the maximum step of $138,480 per year is reached on the salary schedule.
TRIO Manager Job Description Information: Under the general supervision of the Dean of Student Equity and Engagement, this position develops, administers, and oversees one Talent Search and two Classic Upward Bound grants and their federal budgets.
The Director has administrative and financial oversight over all program activities and services, and plans, devises, implements and modifies, when appropriate the grant objectives.
The Director functions as the lead administrator and supervisor of the Talent Search and Upward Bound staff, recruits, selects and evaluates present and prospective staff, and makes final admissions decisions of all Program participants.
The Director promotes the Programs among Higher Education Institutions, administrators, and faculty in addition to secondary school and community partners; advocates on behalf of Program participants, identifies, develops, and pursues additional funding opportunities.
Some evening and weekend work and travel is required.
Special Instructions to Applicants: The Contra Costa Community College District, Diablo Valley College seeks applicants to serve as the Program Manager for three TRIO Programs (Talent Search and two traditional Upward Bound Programs) serving students in the Mt.
Diablo Unified School District.
The Manger will be responsible for the day-to-day administration of the college preparation programming for first-generation, low-income, middle, and high school students.
Responsible for providing direct oversight for program implementation and development, designing, and implementing activities to meet federal grant requirements and assessing student progress to meet those federal grant objectives.
Provide direct program services to TRIO Talent Search and Upward Bound participants.
The Manager coordinates evaluation of the TRIO Programs, monitors participant involvement in the program, documents all programmatic components and track all budget expenditure in compliance with Federal regulations.
Ensures integration amongst Student Equity and Engagement and Diablo Valley College Student Services.
This positions responsibilities include identifying and assisting potential TRIO participants from local middle and high school, student recruiting, planning cultural/educational fieldtrip and conducting group meetings/academic services.
Job Close Date: 1/23/2024 Open Until Filled: No