OFFICE TECHNICIAN (TYPING)

Job Description and Duties Under the direction of the Staff Services Manager I, the Office Technician (Typing) serves as a member of the clerical support for the Office of the Director (OD).
The Office Technician (Typing) is responsible for a variety of technical office and clerical duties in relation to support of clerical team and administrative services.
This position supports the OD by providing excellent customer service as the first line of contact.
The incumbent must communicate effectively both orally and in written form; work as a part of a team to provide support to the OD team and the public; understand modern office methodology, equipment, and work flow; and abide by specific office policies and procedures.
Electronic document filing and management as well as data entry.
This posting may be used to fill future vacancies in accordance with 2 CCR §249.
3 To be considered for this Office Technician (Typing) job opportunity, applicants must be either reachable on an employment list, have transfer eligibility or have reinstatement eligibility.
To take the exam and gain employment list eligibility, please click here to access the exam bulletin: https://www.
calcareers.
ca.
gov/JOBSGEN/4PB24.
PDF You will find additional information about the job in the Duty Statement.
Working Conditions The position is located in the DIR Director's Office, on the 22nd floor of a high rise building; the Oakland State Building: 1515 Clay St, Oakland CA 94612.
Our office is conveniently located in downtown Oakland near many restaurants, shops, and public transportation.
The incumbent works in an air-conditioned office building with natural and artificial lighting and temperature control.
In addition, the incumbent works in a cubicle near others in a typical office setting.
The position requires the ability for prolonged sitting and to work at a computer and on the telephone for extended periods of time.
Ability to transport up to 25lbs.
Monday to Friday; 8:00 am to 5:00 pm, This position may be eligible for telework.
Job Code #: JC-415923 Position #(s): 400-102-1139-169 Working Title: Office Technician (Typing) Classification: OFFICE TECHNICIAN (TYPING) $3,609.
00 - $4,518.
00 A Work Location: Alameda County Telework: Hybrid Job Type: Permanent, Full Time Department Information The Department of Industrial Relations (DIR) was established in 1927.
Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California.
DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.
Electronic Submission of Applications preferred.
Application Packages maybe submitted electronically through your CalCareer Account at https://jobs.
ca.
gov/ Applications must be received electronically by 11:59 p.
m.
on or before the above final filing date.
Please only submit ONE application.
Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.
If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the “Application Instructions” section below and ensure the following: Clearly indicate the Job Code #, Position Number and the Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.
Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.
) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678.
This page is for examination use only.
Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.
Department Website: https://www.
dir.
ca.
gov/ Special Requirements The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section).
You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired.
Additional information regarding acceptable typing tests is available at the CalCareers.
ca.
gov website.
The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section).
You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired.
Additional information regarding acceptable typing tests is available at the CalCareers.
ca.
gov website.
Typing Certificate – 40 WPM (words per minute) issued within the last four (4) years and certified from a five (5) minute typing test.
Click Here to Learn More about Typing Certification Requirements: https://www.
calcareers.
ca.
gov/CalHRPublic/GeneralInfo/TypingCertification.
aspx If you are using education to meet one of the patterns of the minimum qualifications, you may submit a copy of your degree or transcripts with your application package.
Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/27/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).
SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.
Application Packages may be submitted electronically through your CalCareer Account at www.
CalCareers.
ca.
gov.
When submitting your application in hard copy, a completed copy of the Application Package listing must be included.
If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Industrial Relations Attn: Certifications Unit 2180 Harvard Street Suite 160 Sacramento, CA 95815 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Industrial Relations 2180 Harvard Street Suite 160 Sacramento, CA 95815 08:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application.
Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.
CalCareers.
ca.
gov.
All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is optional.
It may be included, but is not required.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.
The request should be made at the time of contact to schedule the interview.
Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience in a clerical or customer service capacity Experience entering or tracking data Experience exercising good judgement and making recommendations Experience working in a fast-paced environment or meeting deadlines Experience working independently on a task or special project Experience handling multiple assignments Experience working in a team environment or collaborating with stakeholders Experience with office software such as Outlook, Excel, Sharepoint, Teams, and/or Adobe Ability to speak Spanish preferred, but not required.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
• Health, dental, and vision benefits • Paid sick and vacation • California State holiday pay • 401 (k) and 457 plans • Retirement (CalPERS) • Employee Assistance Program (EAP) • Public Transit Subsidy Contact Information The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.
dir.
ca.
gov/ Human Resources Contact: Certification Unit (800) 564-0771 Cert@dir.
ca.
gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.
You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact: Diversity and Inclusion Office (916) 559-6999 DIO@dir.
ca.
gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Information Preference will be given to persons with State Restriction of Appointments (SROA) or Surplus status.
Applicants must attach a copy of their most recently dated letter that specifies their designation as either SROA or surplus candidate as proof.
Qualified candidates must have eligibility in State employment, be in a reachable rank on an employment list for this classification, be currently in this classification, or have transfer eligibility to this classification.
If you do not hear from us in 4-6 weeks, you may assume the position has been filled by another applicant.
Please note that all additional vacancies that become available may be added to this advertisement.
Please note that the Exam and Certification Online System (ECOS) does not allow you to resubmit your application once you withdraw it.
If you have any updates to your online application, please contact the Personnel, Recruitment, & Hiring Unit at (800) 564-0771.
Please let us know how you heard about our position by taking this brief survey: DIR Applicant Survey DIR Mission and Core Values Our mission is to protect and improve the welfare and working conditions for California's wage earners and to advance opportunities for profitable employment in California.
DIR is also committed to ensuring that all employers comply with labor laws in California to support a fair and thriving business environment.
Integrity - We fulfill the promise of our mission through fair, honest and ethical behavior.
Service - We are committed to responsibly serving the public and value their trust.
Respect - We treat others with dignity, courtesy and consideration.
Quality - We take pride in providing the public with accurate and timely services.
Transparency - We conduct ourselves with openness and accountability in all aspects of our work.
Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place.
Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.