*Job Description*
The UPS Store 0766 in San Ramon is looking to hire an enthusiastic Sales Associate to join our busy and fun work environment.
We are looking for a reliable Center Associates who can deliver world-class customer service.
An ideal candidate is customer centric and must have the following qualifications:
*\*\* DO NOT APPLY IF YOU ARE NOT ABLE TO WORK 1PM - 6:30 PM (FEW DAYS A WEEK TO CLOSE) & AT LEAST EVERY OTHER WEEKENDS 9 AM - 4 PM SATURDAYS AND 10 AM - 3 PM SUNDAYS.
THANK YOU\*\**
*ESSENTIAL DUTIES AND RESPONSIBILITIES*
* Become a notary public within 90 days of employment and provide notary public service for all customers.
(The California Secretary of State requires a CA Department of Justice/FBI background check to become a notary).
* Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
* Deliver exceptional customer service through customer engagement and quality product delivery.
* Be knowledgeable of products and services offered and properly promote them to customers.
* Identify customer needs and offer additional services which could benefit them.
* Receive, sort and place mail in mailboxes accurately.
* Record all sales transactions completely and accurately in Point of Sale system.
* Pack contents for shipping using established procedures and products.
* Receive and prepare documents for printing.
* Identify opportunities to up-sell and cross sell to customers
* Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels.
May require retrieving packages from customer's vehicle when requested.
* Process and document damaged shipments, late and lost package claims.
* Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.
* Perform end of day duties: reconciliation of cash, checks, credit cards, and all other transactions accurately and in accordance with company policy and procedure.
* Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner.
Help customers operate office machines located in retail area.
* Other duties as assigned by management and ownership.
* *BENEFITS*
* · In-depth training provided
* .
Retirement plan
* · All expense paid Notary Public training/certification, depending upon qualification
* · All expense paid Live Scan fingerprinting certification, depending upon qualification
* *WORK LOCATION*
* · San Ramon, CA (Store 0766)
* *BUSINESS HOURS*
* Monday - Friday 8:00 AM - 6:30 PM
* .
Saturday 9:00 AM - 4:00 PM
* .
Sunday 10:00 AM - 3:00 PM
Job Type: Part-time
Pay: $17.
00 - $18.
00 per hour
Expected hours: 20 – 25 per week
Benefits:
* Employee discount
* Flexible schedule
Weekly day range:
* Every weekend
* Monday to Friday
Education:
* High school or equivalent (Preferred)
Work Location: In person
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